Last Updated: February 7th, 2025

 

Welcome to Hairless Tails Merch and Gift! By using our website (www.hairlesstails.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

 

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

 

2. Products & Orders

• All prices are listed in Canadian currency and are subject to change without notice.

• We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

• Product descriptions and images are for informational purposes only; slight variations may occur.

 

3. Shipping & Delivery

• We process orders within 3-5 business days.

• Shipping times vary based on your location. Estimated delivery is 10 to 20 business days for United States, Canada, Australia, United Kingdom. Other countries can take up to 28 business days, depending on how fast customs clearances takes place. You will receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.

• We are not responsible for delays caused by shipping carriers.

 

4. Returns & Refunds

• We accept returns within 25 days of purchase. Items must be unused and in original packaging.

• Refunds are processed within 7 business days after receiving returned items.

• Customers are responsible for return shipping costs unless the item is defective.

 

5. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to the use of our website or products.

 

6. Governing Law

These Terms & Conditions are governed by the laws of Canada.

 

7. Contact Us

If you have any questions, please contact us at hairlesstails@mail.com